Frequently Asked Questions
General Questions
How do i get my credentials
To obtain your credentials, kindly contact your health administrator that your registered medical center. Health Administrators have the ability to create accounts for all human resource departments namely; doctors, nurses, receptionists etc.
Cannot login?
For Patients - request a password at the registered africaHMS medical center.
For Doctor - request a password from your health administrator at the registered africaHMS medical center.
Forgot Password ?
Kindly visit our website on https://africahms.com/auth/login to request a forgot password link.
HOW TO DO PASSWORD RESET
Kindly
- Click on forgot password
- Enter your email address
- A link would be sent to your mail, click on the link to reset your password.
How to add a file to file Manager
File Managers are internal Hospital Documents. You can upload files and make them accessible to certain groups of staff or all staff.
Here how to go about it.
- Sign in
- Click on File Manager
- Click on add File
- Fill in details and submit
How to apply for Leave
Kindly
- Sign in
- Click on Leave
- Click on add leave
- Fill in details and submit
How to use the Help Button
Kindly
- Sign in
- Click on Help
NOTE: This takes you to a page where you have more information on how to use the platform.
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