FAQ’s for Doctors
General Questions
How do i get my credentials
To obtain your credentials, kindly contact your health administrator that your registered medical center. Health Administrators have the ability to create accounts for all human resource departments namely; doctors, nurses, receptionists etc.
Cannot login?
For Patients - request a password at the registered africaHMS medical center.
For Doctor - request a password from your health administrator at the registered africaHMS medical center.
Forgot Password ?
Kindly visit our website on https://africahms.com/auth/login to request a forgot password link.
HOW TO DO PASSWORD RESET
Kindly
- Click on forgot password
- Enter your email address
- A link would be sent to your mail, click on the link to reset your password.
How to add a file to file Manager
File Managers are internal Hospital Documents. You can upload files and make them accessible to certain groups of staff or all staff.
Here how to go about it.
- Sign in
- Click on File Manager
- Click on add File
- Fill in details and submit
How to apply for Leave
Kindly
- Sign in
- Click on Leave
- Click on add leave
- Fill in details and submit
How to use the Help Button
Kindly
- Sign in
- Click on Help
NOTE: This takes you to a page where you have more information on how to use the platform.
Patients
How to add patient info
• Sign in
• Click on patient
• Click on patient list
• Click on add new
• Fill in details and submit.
How to add payments
• Sign in
• Click on payment
• Click on payment history of the patient
• Click on add payments
• Fill in details and submit
DEPOSIT
Kindly
• Sign in
• Click on payment
• Click on payment medical history of the patient
• Click on deposit
• Fill in details and submit
INVOICE
Kindly
• Sign in
• Click on payment
• Click on payment history of the patient
• Click on add payments
• Fill in details and submit
• The invoice generates after the submission.
How to add Patient Case History
- Sign in
- Click on patient
- Click on case manager
- Fill in details and submit
TO UPDATE A PATIENT CASE
Kindly
- Sign in
- Click on patient
- Click on case manager
- Click on the edit sign
To Update Patient Case
Kindly
- Sign in
- Click on patient
- Click on case manager
- Click on the edit sign
How to Add Patient Vital Signs
Kindly
- Sign in
- Click on patient list
- Click on add new
- Fill in details and submit
How to add info to Patient's Document
Kindly
- Sign in
- Click on Documents
- Click on add new
- Fill in details and submit
How to add reports
Kindly
- Sign in
- Click on report
- Click on add new report
- Fill in details and submit
Calendar & Appointments
How to Schedule Appointments
• Sign in
• Click on schedule
• Click on all schedule
• Click on add new
• Fill in details and submit
Setup Holiday
• Sign in
• Click on holidays
• Click on add new
• Fill in details and submit
How to add Appointments
HOW TO ADD APPOINTMENT
- Sign in
- Click on appointment
- Click on all
- Click on add appointment
- Fill in details and submit
Medicine & Prescriptions
How to prescribe medicine
- Sign in
- Click on prescription
- Click on prescription
- Click on add new
- Fill in details and submit
Patients Medical Tests
How to use the lab (Medical Tests) Templates
- Sign in
- Click on medical tests
- Click on template
- Click on add template
- Fill in details and submit
MACRO
Kindly
- Sign in
- Click on medical tests
- Click on macro
- Click on add new
- Fill in details and submit
How to add Patient Documents
Kindly
• Sign in
• Click on Documents
• Click on add new
• Fill in details and submit
How to add Patient Reports
Kindly
• Sign in
• Click on report
• Click on add new report
• Fill in details and submit
Watch Dashboard Overview here
Watch How to do Medical test using Templates.
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